Robotic Automation and the Future of Passenger Car Rental and Leasing
Overview
The car rental and leasing industry is rapidly evolving with the advent of robotic automation. This technology promises to increase efficiency, improve customer service and enable new levels of safety and reliability. From autonomous vehicle operations to streamlined car rental processes, robotic automation is all set to redefine industry norms. This guide looks into how the future of passenger car rental and leasing industry would be shaped by robotic automation, backed with relevant statistics.
Autonomous Vehicle Operations
The implementation of autonomous vehicle technology in the rental and leasing industry is projected to create significant efficiency improvements. Studies indicate that autonomous cars could potentially fulfill up to 15% of global car mobility needs. Companies utilizing this technology for their fleets may cut their operating costs by up to 50%. This can significantly change the dynamics of car hiring and ownership, ultimately benefiting the end consumer.
Streamlining Rental Processes
The car rental process, currently manual and time-consuming, can be greatly streamlined through the utilization of robotics. Kiosks with robotic arms and touchless technology can offer faster car pick-up and return services which would improve business efficiency. Accenture reports that 87% of customers prefer companies that offer touchless or unmanned options. Thus, integrating robotic automation in car rental processes caters to customer preferences and can prove to be a competitive advantage.
Customer Service Enhancement
Robotics can revolutionize the level of customer service provided in the car rental and leasing industry. For instance, chatbots can provide 24/7 customer support, answering common queries and guiding customers through the rental process digitally. Gartner suggests that by 2022, up to 70% of customer interactions will be handled by machine learning applications, chatbots and mobile messaging.
Safety and Reliability
By utilizing robotic technology, companies could enhance safety and reliability in their operations. Robots driven by sophisticated software can offer a consistent level of service with a reduced risk of human error. PwC estimates that by 2030, over 58% of vehicles on the road will be autonomous and safer due to robotic automation.
Key Takeaways * Robotic automation offers substantial efficiency and safety improvements for the car rental and leasing industry. * Autonomous vehicles can significantly cut operational costs. * Robotics as a part of rental processes align with customer preferences for touchless options. * Robotic customer services such as chatbots can handle large volumes of customer interactions. * Robotic automation promises a safer and more reliable vehicular environment.
3Laws Robotics can support these use cases with their innovative software solutions designed to enhance safety and reliability. 3Laws Supervisor simplifies the certification process for robotics. It provides robust safety features and a record of system robustness, facilitating a more straightforward certification path. The software is crafted on Control Barrier Functions (CBFs), assuring mathematically proven safety. 3Laws software finds applications in diverse use cases, ranging from warehouse automation to human-robot interactions and dynamic environments. 3Laws technology can minimize downtime and increase efficiency of robots, bringing out their full potential. The flexible software works seamlessly with popular robotics middleware such as ROS and ROS2, positioning itself as a next-gen safety solution that surpasses traditional safeguarding protocols.