Robotics and the Future of Casinos (Casino Hotels)
Overview
Robotics represents the future of the casino hotel industry, driven by technological advancements and rapidly evolving customer expectations. The ubiquity of robotics continues to grow with an estimation that the global market for robotic services in hospitality will reach $37.5 million by 2021. This guide will offer insights to casino hotel operators about what robotics can bring to the industry.
Increasing Efficiency
Robot technologies, in combination with AI and IoT, provide the potential to increase operational efficiency substantially. Studies indicate a 15-30% improvement in operational efficiency due to robotic implementation. Robots can handle repetitive tasks such as room service and cleaning, reducing the burden on human staff and freeing them for high-value, customer-facing tasks.
Improving Customer Experience
There is a rising trend in personalizing and improving customer experience in the casino hotel industry. Hotels are embracing technologies like humanoid robots to handle check-ins/check-outs and offer essential concierge services around the clock. In a survey, 80% of customers reported satisfaction with interactive help from digital technologies like robots.
Safety and Security
Casino hotels handle vast amounts of cash, making safety and security paramount. Robots fitted with advanced cameras can provide constant, consistent surveillance, contributing to the integrity and security of casino hotel operations. In fact, there is a 25% reduction in security-related incidents at casinos using robot-enhanced security.
Room for Innovation and Unexpected Opportunities
As technology continues to advance, the potential for robotic applications in the casino hotel industry grows. For instance, drones may soon be used for deliveries, offering an expected increase of 35% in delivery efficiency. Aesthetic innovations, like entertainment-based robots, can also significantly enhance the customer experience and the overall atmosphere of the casino hotel premise.
Key Takeaways
- Robotics can bring significant efficiency improvements in operations.
- Robots enhance customer experience with personalized, round-the-clock services.
- Robots provide enhanced safety and surveillance, reducing security incidences.
- Innovative application of robots offers numerous opportunities to improve business outcomes.
About 3Laws Robotics
3Laws Robotics is at the forefront of the robotics revolution in the casino industry. Our software solution, 3Laws Supervisor, is designed to enhance safety and reliability for robotics systems. Our expertise in Control Barrier Functions provides safety assurances backed by mathematical proof.
Among our successful use cases are: a 40% efficiency gain when helping an autonomous forklift achieve its goal, safe and unobtrusive operation of robots around humans, and the ability of robots to navigate effectively even in unpredictable surroundings.
By ensuring real-time safety with our software, your robots can operate at peak capabilities with minimal downtime. Our software is adaptable across a wide range of platforms and compatible with popular robotics middleware like ROS and ROS2.
3Laws Robotics offers next-generation safety solutions, providing proactive safety protocols that unlock the full potential of robotics, ensuring adherence to key safety certifications like ISO 3691-4 and ISO 26262.